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Conditions Green Computer in Sweden AB

1. Buy
In order to meet purchase agreement when elgreen.se confirmed the order through an order confirmation. An order confirmation is generated automatically. If delivery change in the order, the customer will be notified as soon as possible. elgreen.se have ownership and withdrawal rights to all products until full payment has been paid by the customer. In order to shop with us, you must be 18 years old.

2. Price
Prices include VAT at 25% at confirmation order, prices can only be changed by circumstances elgreen.se no control over. For example, significantly changing commodity prices, currency fluctuations or amended VAT. No service charge will be added.

3. Shipping
A shipping charge will be added to the price depending on the size and possible campaign.

4. TERMS OF PAYMENT

4.1 Cash on Delivery
The fee for paying by COD is 59kr. You pay when you pick up your package at your servicepoint. For packages that are not picked up elgreen.se
reserves the right to charge the customer the cost of return shipping and handling cost of 315Kr.

4.2 Online Payment
Pay with VISA or MasterCard.

4.3 Prepay
Advance payment to our bank. We ship only after we have received payment.

 
5. Deliveries
Products in stock are normally shipped within two business days after we have received your order. In cases where an item needs to be ordered from supplier delivery time may be slightly longer. These goods are marked on order, and then tells us customers about the estimated delivery time. The packages are delivered by Schenker.

6. Delivery Delays
Occasionally, delivery delays beyond our control. This may occur when a supplier is unable to meet its delivery obligations to us. If this occurs, we disclaim liability to the customer for the damage delay accomplished. You can trust that we will always notify you if delivery is delayed.

7. Transport risk
Together with our shipping partners, we stand for the transport risk, ie. the risk of product damage or loss during shipment from our warehouse to you. You and the carrier assumes the risk in the event returned to us.

8. Damaged goods
When you receive your item, it is important that you immediately inspect the package. Should the packaging and contents to be damaged so please indicate this on your mail center or directly to the carrier. Always keep the confirmation you receive on your goods are damaged. We would be grateful if you would notify us immediately if it occurs. However, latest within one week / 7 days. In return shipping to us, we recommend using schenker return package we will replace fee of Schenker returned package (SEK 90 2012 Feb) if the return is done in another way which is more expensive, we replace just the cost of schenker return package.
Send e-mail to:
info@elgreen.se

9.
Returns and Money Back
According Distansavtalslagen customers have the right to cancel your purchase within 14 days after you have received the goods and without specific reason. When exercising the right of withdrawal / Open purchase we will refund the purchase price for the product the customer pays for return shipping. When return after purchade thru Svea Ekonomi customer will pay for aditional fees. Returns and Return policy does not apply when goods can not be returned in an unassembled, unused and undamaged condition. For return of used product within 14 day we will charge a fee of SEK250.

10. Complaints
If you wish to return a damaged or defective product, please contact us via e-mail or phone within a week. Always save the packaging, original box and payment confirmation. If you return a damaged product to us to do the simplest of the packing and packaging as it was sent out in. The warranty covers only the initial errors, ie errors that existed in the product when delivered. This does not apply in cases where we can not find anything wrong with the product or when you caused the damage yourself. Ordinary wear and tear will not be replaced. In return shipping to us, we recommend using schenker return package we will replace free of Schenker returned package (SEK 90 2012 Feb) if the return is done in another way which is more expensive, we replace just the cost of schenker return package.

11. Repayments
Repayments are made to your bank account or appropriately. Refund is made within five working days that we have received and accepted your return.

12. Reservations
We reserve the right to make changes in prices due to large price deviations from our suppliers, typos or other errors that are beyond our control. Read more about exceptions during Force Majeure below.

Force Majeure
In the event of war, natural disasters, strikes, government decisions and similar events beyond our control which is not reasonably foreseeable, and affects contractual agreements and commitments on our part, which means that we can not keep that agreement / pledge shall constitute grounds that we released from our obligations to fulfill that contract. Below are links to the National Consumer Agency and ARN where you can read more detail about Consumer and Distance Contracts mm. In case of disagreement, we always follow ARN's recommendations.

http://www.konsumentverket.se/
http://www.arn.se/